Travel Rugby Terms & Conditions
Upon payment of the deposit, the buyers and travellers agree to be bound by the following terms and conditions.
Travel Rugby and sponsoring representative(s) (collectively “Travel Rugby”) are acting solely as agents. Travel Rugby is responsible for making the arrangements for accommodations and services that constitute the travel package, except to the extent that those accommodations and services cannot be supplied or become no longer available for reasons beyond Travel Rugby’s control.
Travel Rugby shall not be liable, for any personal injury, property damage, inconvenience, loss of time, or any other loss or damage, direct or indirect, arising out of any act, omission or negligence of any direct air carrier, motor coach company, hotel or any other person rendering any service or providing any accommodation or event in conjunction with the travel package. Travel Rugby shall not be liable, for any injury, loss or damage, direct or indirect, sustained as a result of theft, accident, mechanical breakdown, government action, weather, act of God, failure to make timely payments, or any other reason beyond Travel Rugby’ control.
1) Payment Terms
10% deposit payment of package price secures a place on any Travel Rugby package subject to availability. (Packages limited to 50 places per package).
Final balancing payment due by 01 May 2019.
Late payments beyond the final payment date 01 May 2019 are subject to a late payment fee of 2.5% of the total outstanding balance. This fee is automatically assessed at the point where a payment is past due. Final balance payments that are more than 21 days past due date are subject to immediate cancellation of the entire invoice with no refund.
1a) Cancellations and Refunds
Travel Rugby requires written notification of cancellation from the traveller.
Cancellation received before 01 May 2019 subject to administration fee equal to 10% package price.
Cancellations received between 01 May 2019 & 23 July 2019 subject to administration fee equal to 50% of the package price.
Cancellations received after 23 July 2019 subject to administration fee equal to package price.
All travel documents, if issued, must be returned to Travel Rugby prior to any refund being issued. Refunds shall not be given for unused travel services or any portion thereof. If cancellation by one or more travellers alters the room requirements of the remaining travellers, travellers still travelling may be required to pay a revised rate.
We regret that we cannot make exceptions for personal emergencies. We recommend that you consider purchasing tour cancellation insurance. Exceptions to this policy cannot be made for any reason, including weather, acts of God, terrorism, civil unrest, personal or medical emergencies.
2) Changes to Booking
Any changes to traveller’s booking requested more than 60 days prior to event date are subject to a €100 administration fee per change made. Any changes within 60 days of the event are subject to full cancellation charges. Re-sale of all Travel Rugby packages is strictly prohibited without the express written consent of Travel Rugby. Permitted re-sales are subject to a 15% transfer and changes fee based on the original purchase price of the package.
3) Documentation and Personal Identification
It is the responsibility of each individual traveller to obtain the documentation required for their trip such as passports, visas, birth certificates and photo identification. Travellers entering Japan are required to show a passport for entry. Those denied at any border will not be entitled to any refund.
4) Hotel Accommodations
Traveller agrees to be responsible for all incidental charges incurred in excess of those covered by the package. Incidental charges can include food, beverages, telephone use, internet use and other hotel charges. All hotels require a credit card or deposit for incidental charges at time of check-in. Hotels expect departing guests to vacate rooms by approximately 12 noon and arriving guests to check-in later than approximately 3pm to allow for cleaning and maid service. Host hotels do their best to minimize inconvenience and store luggage if you arrive early or need to depart late. Travel Rugby reserves the right to substitute confirmed hotels with comparable accommodations at either their own or the hotel’s discretion. Accommodations are subject to availability. Names of travellers staying in the Hotel must be provided to Travel Rugby 30 days prior to travel. Late names, or name changes, that occur inside 30 days of travel will be charged a €50.00/room fee. Late names, or name changes, that occur inside 14 days of travel will be charged a €75.00/room fee.
5) Payment by Paypal
For your security and trust we use paypal to collect all online payments. Pay by credit card, debit card or through an existing paypal account. Visa, MasterCard & American Express are all acceptable forms of payments. You do not need to hold a paypal account to pay through paypal. All transactions are handled by paypals secure servers and subject to paypals terms and conditions. We have no access to your card details. Traveller’s authorization via paypal, to use their credit card number for deposit and/or final payments indicates his complete compliance with our booking terms and conditions. Visa, MasterCard, American Express, Discover, checks and Electronic Funds Transfer are all acceptable forms of payments.
Some credit card companies may impose a “Foreign Transaction Fee” even though your transaction is denominated in Euros. This is an arbitrary fee that occurs in a small number of cases and accrues entirely to the credit card–issuing bank. Travel Rugby does not control these bank-imposed fees nor does Travel Rugby derive any benefit from them, monetary or otherwise; we are therefore unable to accept responsibility for the fees.
6) Payment by Cheque or Electronic transfer
All payments made by cheque should be made payable to Travel Rugby. Electronic Funds Transfer to Travel Rugbys bank account are also possible by request.
Travel Rugby is not affiliated with any sports team, league, association or organization, unless otherwise stated.
I have read, fully understand and agree to be bound contractually with Travel Rugby by these terms and conditions.